I experienced a blocked sewer line and contacted AAA-Auger for assistance. From my first interaction with Brandi, the very pleasant and affable customer service person, to meeting Bill, who who did the actual work, I was absolutely impressed. Bill is simply remarkable. He is quite personable and he knows his craft. He is also very aware of developments in the plumbing industry and did not hesitate to share information which in the future could prevent the situation I encountered. It was a joy to be served by him. I hope I do not ever have a major plumbing situation again, but if I do, I know that I will be calling AAA-Auger and I will specifically request to have Bill. These folks have renewed my faith in the American work ethic. Thank you, Brandi and Bill.